To our valued immunotherapy patient,
We are facing an unprecedented threat with the COVID-19 virus and we wanted to take a moment to address how we are handling the situation in regard to your immunotherapy. Please note that this is fluid situation and we will adjust and plan accordingly. To follow guidelines of “social distancing” we are trying to initiate the IT process prior to your visit and utilizing exam rooms for waiting after your injection instead of the waiting room.
- If you are positive for any risk factors (cough, SOB, fever), please do not come to the office for the protection of the staff and our other patients. We encourage you to stay at home as much as possible. We strongly believe that the best way to slow down the spread of this virus is social distancing and limiting your time away from home for essential tasks.
- For those on “maintenance” you can safely stay on your current dose if it is less than 35 days after your last injection
- For those on “build-up” you can safely continue on the protocol if it is less than 14 days from your last injection. If more than 14 days, we will make some adjustments for your safety.
- Please call ahead – ideally 15 minutes before your arrival for an allergy injection. That will allow us to check you in and prepare your allergy injection.
- If there are more than 4 people waiting, we will notify you of anticipated wait times.
- For those where there is a possible wait – please call from your car when you arrive, and we will tell you if it is a good time to come in.
- We are trying to limit how many people are in our waiting room. Thus, please check in with the receptionist and we will direct you to an exam room.
- In the exam room you will be screened as usual, given the injection(s) and instructed to wait in the exam room.
- We will set your timer and when done, we will check you out in the exam room
- If you started immunotherapy March 1 or after with the “traditional method” we may want to defer IT till mid-April.
- Please make sure you have taken your anti-histamine prior to your arrival and follow other precautions as outlined by your allergist.
- We are wiping down the exam rooms and IT rooms after each visit. We are wiping down the common areas (like doorknobs, check out stations) in the mid-morning, lunch time, mid-afternoon and at the end of the day. We have temporarily suspended our coffee and snack service in the offices. Please let the staff know if you need anything and we would be happy to provide it to you.
- Practice good hygiene. To help decrease risk of spreading the infection, please follow the CDC guidelines of washing your hands frequently, self-quarantine if you have traveled to an area of high disease activity, etc. Most importantly, do not touch your face and no hand shaking.
- We ask that you come alone unless you are a guardian of a minor child. We have limited access to our suite to personnel that need to be in the office. All non-essential persons are asked not to enter the facility.
Thank you for your cooperation, we are trying to maintain a safe environment for all. For more information please visit www.cdc.gov